CHIEF EXECUTIVE OFFICER
THOM BANKS, Hon. FASID, Hon. Member IDC
Thom Banks is the chief executive responsible for CIDQ's overall strategic and operational leadership. Thom serves as a primary spokesperson to advance the organization’s global mission to establish, maintain and assess standards for competence in the application of empirically validated practices in the interior design profession.
Prior to CIDQ, Thom was chief operating officer and deputy executive director of the American Society of Interior Designers (ASID) from 1998-2014. There, Thom led the creation of REGREEN, a partnership with the U.S. Green Building Council to create the nation’s first set of residential remodeling guidelines with accompanying educational courses, web tools and a certificate program. This resulted in more than 250,000 downloads and 2 million site visits. Thom was also the inaugural president of the Interior Design Continuing Education Council and a founding board member of the National Academy of Environmental Design.
Thom holds a Bachelor of Arts in Business Administration from James Madison University in Harrisonburg, Virginia.
SENIOR DIRECTOR, MARKETING AND OPERATIONS
Kelly is responsible for the marketing strategy aimed at conveying the value of NCIDQ certification, strategic partnerships, advocacy communications, while overseeing and improving the effectiveness of organizational operations. She brings to this role nearly 20 years of marketing experience. Previously, Kelly led marketing and communications for Studio Theatre, the American Society of Interior Designers (ASID) and the Washington Wizards, where she won five National Capital Region Emmy Awards for marketing campaigns.
Kelly earned a bachelor’s degree in marketing from the Fashion Institute of Technology (FIT) in New York City.
Kelly enjoys combining her love of travel with her passion and interest in wine. She’s visited wineries and vineyards in the US and abroad, including Italy, Argentina, Spain, Greece, South Africa, and Portugal.
Cornelia is responsible for the development, administration, and advancement of the NCIDQ Exams. Cornelia has more than 25 years of experience in the credentialing industry including the design, development, implementation and management of various certification programs.
Prior to joining CIDQ, Cornelia was director, certification services for the Society for Human Resource Management (SHRM) where she was an integral part of the senior management team who designed, developed, and implemented a new globally recognized certification program. Cornelia also served as executive director for the HR Certification Institute where she led the development of two new certification exams, managed the transition from paper and pencil testing to computer-based testing and led the initiative to become NCCA accredited.
Cornelia holds a Bachelor of Science degree in Business Administration from Clemson University.
DIRECTOR OF ENGAGEMENT
After previously serving as Data and Program Manager at CIDQ, Kimberly has rejoined the organization in a new role as Director of Engagement. In this position, she will work on outreach and engagement with a number of stakeholders, including students, educators, member boards, and association chapters, among others. In addition, Kimberly will resume support of the volunteer Ambassadors program, as well as providing support for CIDQ’s Board of Directors, CEO, and other office staff.
Prior to CIDQ, Kimberly worked for an energy consulting company in Ohio. Kimberly received her Master of Arts in Teaching from Loyola University Maryland, and a Bachelor of Arts in Political Science and Global Studies from the University of Toledo.
In Alexandria, Kimberly enjoyed volunteering with the local community as a reading tutor for a fourth grader and mentor for a seventh grader. Having recently relocated to Ohio, she is excited to spend more time with her family.
CUSTOMER EXPERIENCE MANAGER
Ray Resendez has been busy ever since joining CIDQ in November 2000, maintaining more than 30,000 Certificate holders' records. As the first point of contact for many of CIDQ's callers, Ray's role as customer experience manager ensures applicants, candidates and certificate holders receive accurate information and assistance along the way.
Originally from San Antonio, Texas, Ray was raised in Indiana. For fun, Ray enjoys movies, spending time with friends and going to the gym.
GOVERNMENT AFFAIRS AND ADVOCACY MANAGER
Matt will support and advance CIDQ’s policy agenda at the state and provincial level. He is responsible for monitoring legislation, analyzing threats to the public from deregulatory efforts, generating advocacy resources that convey the value of the NCIDQ Exam, and developing strategies to support our stakeholders in educating policy makers on the value of meaningful interior design regulation.
Prior to CIDQ, Matt held state advocacy positions with the National Association for Music Education, and the National Court Reporters Association, where he advocated for reasonable regulation of court reporters.
Matt holds a master’s in Public Administration from Arizona State University, and a bachelor’s in Political Science from the State University of New York.